The Lakes (Colchester Hospital)

The Lakes (Colchester Hospital) 2022-02-03 Person 3 5 0

Other patients being so unwell can make life difficult.

Better food.

The Lakes (Colchester Hospital) 2021-12-04 Person 5 5 0

Fantastic staff friendly and approachable

The Lakes (Colchester Hospital) 2021-11-12 Person 4 5 0

I had to chase up the appointment as no contact had been made from the relevant department. On the day of the appointment though everything was excellent. From the nurse in Outpatients to the nurse taking my elderly mother through to the consultant. Appointment was on time no delay. Keep up the great work!!

The Lakes (Colchester Hospital) 2021-10-11 Person 5 5 0

Excellent center

The Lakes (Colchester Hospital) 2021-01-12 Person 1 5 0

My mental health drained completely during my three day stay there. As a vegetarian I was not given an option for any of my meals and was completely disregarded when asking about any other options. Patients near me were in need of attention and were completely ignored. Multiple people on my ward were starved for days in a row as they were supposed to have an op and then didn’t. The staff made me feel like an annoyance and completely isolated. I was not involved in my care at all and no options were given to me, I was treated like my thoughts an opinions on my own care didn’t matter.

The Lakes (Colchester Hospital) 2020-03-09 Person 5 5 0

I had surgery for varicose veins. I have difficulty with needles and medical things generally. I shared this with the surgeon, Mr Mandal; I also told him I'd find it helpful to be introduced to the team in the operating theatre and to be told their names. He agreed and was also happy to put up a 'curtain', so I didn't see the surgery being carried out. And a nurse was next to me and we talked through most of the treatment. So, they acknowledged how I was feeling and were understanding and thoughtful. In the event it went ok.

The Lakes (Colchester Hospital) 2020-02-10 Person 5 5 0

I was admitted to MercerWard on December 20th and needed immediate surgery to remove 1metre of dead intestine. I don’t remember a lot about that part but my grandson said they were amazing and it was all so efficient and fast. I was in hospital until the 8th January, due to complications but I ca say that the treatment was exceptional all the way through my stay. The other thing that was great, was the food. It always arrived piping hot and beautifully served up. Although all the nurses were amazing,kind and dedicated there were two that stood out. One was Cyril who was an absolutely dedicated nurse and so kind and compassionate. What a lovely man! Also there was Emma, who was kindness itself and made me feel comfortable in difficult situations. Always cheery and helpful, bless her. One lovely young lady. So thank you to the staff on Mercer Ward and thankyou for your care. God bless you all.

The Lakes (Colchester Hospital) 2019-08-15 Person 5 5 0

My Admittance was quick and seen by nurses and doctors straight away Made the whole experience less scary and all put my mind at ease

The Lakes (Colchester Hospital) 2019-08-03 Person 5 5 0

First class service given to me explained every thing I needed to know

The Lakes (Colchester Hospital) 2019-02-18 Person 5 5 0

I can only praise the treatment I received today at the Breast clinic. My appointment was on time,the staff were efficient,welcoming and kind. Receiving a diagnosis at the end of my appointment was extremely reassuring, and meant no waiting for a result. The treatment from the NHS was first class.Thank you.